Privacy Policy

Vivendo group operates www.vivendo.com.mt (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

This privacy policy applies only to information collected through our website and not to information collected offline.

INFORMATION COLLECTION AND USE
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address and contact number. This data is collected whenever the user input their details on a contact form.

Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent.
• To administer a contest, promotion, survey or other site feature
• To send periodic emails


LOG DATA
Like many site operators, we collect information that your browser sends whenever you visit vivendo.com.mt. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse data for our research purposes.

EXTERNAL LINKS
Our site has a number of links to other local and international organisations and agencies. In some cases, for the benefit of the visitor, it may be required that we link to other web sites of other organisations after permission is obtained from them respectively. It is important for you to note that upon linking to another site, you are no longer on our site and you become subject to the privacy policy of the new site, if any.

COMMUNICATIONS
With your consent, we may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that could help us service your needs. At various points on the Website, you have the option to subscribe to future promotions and upcoming events. You may unsubscribe from this at any time by emailing marketing@vivendo.com.mt

COOKIES
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
“Session” cookies are held in memory and only exist during your visit to our website. “Persistent” cookies are stored on your device until they expire, and can therefore be used by our website on your subsequent visits. All persistent cookies have a "lifetime" which dictates how long the cookie will remain active on your device.

Like many sites, we use "cookies" to collect information. We use cookies to make our website easier to use and to make the content you see more relevant. Cookies allow us to record important information about your visit and this helps us to make the website better for you, and for other visitors. We also use cookies to create statistics that help us improve the structure and content of our website. Our cookies do not contain any data that could be used to identify you personally. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept certain cookies, you may not be able to use some portions of our Site.

PIXEL TAGS
We use pixel tags (clear gifs) that are shared with third parties in order to enable certain marketing activities. The information we gather helps us to target advertisements and promotions that appear on our website. As with cookies, the information we capture through pixel tags cannot be used to personally identify you.

SECURITY
Any personal information you provide to Vivendo from which you can be identified is stored securely and confidentially and is processed fairly and lawfully in accordance with this privacy policy. Vivendo Group takes appropriate technical and organisational measures to protect against unauthorised or unlawful processing of your personal information, including encrypting your information to applicable industry standards. Any agent responsible for Vivendo website and its processing is required to maintain the security and confidentially of your personal details, and is required not to retain, share, store or divulge any personal information for any other purpose.

CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is effective as of 25th May 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

CONTACT US
If you have any questions about this Privacy Policy, please contact us info@vivendo.com.mt